Frequently Asked Questions

Frequently Asked Questions Why should I buy a massager? Why should I buy from you? What's the difference from one massager to another? How do I know which one to buy? What is a chi health device? What does it do? What's the difference between the Sun Ancon/Sun Harmony machines and your chi health devices? What are foot massagers? What do they do? I stand on my feet all day. What is the best foot massager to use? What's the difference between the Foot Rejuvinator Spa and a kneading foot massager? What is infrared heat? What is your returns policy? How much does shipping cost? And when can I expect to receive my order? Why should I buy a massager? Massagers are the fastest way to increase circulation ? this helps to nourish the muscles and move out lactic acid and other waste materials that build up in your muscles. You can also use a good massager to stimulate the lymphatic system: this helps strengthen the immune system, which is what keeps us from getting ill. There is more and more data being published as to the benefits of massage. Why should I buy from you? The customer service aspect of this site is superlative. When you call during business hours (8:30am to 4:30pm West Coast time) you will almost always reach a live person. Or we will get back to you within an hour. Then there is the fact that we constantly search the web to make certain that our prices are competitive. We ship orders the same day we receive them, unless there are problems with the order or unusual shipping arrangements. We give you an unheard of 90 days to try out the product and still be able to return it for a full refund (minus shipping charges). Our policies are what set the standards for our competitors. If you follow the sites out there, whenever we make a change, our competitors sooner or later try to follow suit. What's the difference from one massager to another? There are tremendous differences. The first is that it is very difficult to get enough power to make a difference with battery-operated units. Technically speaking, battery-operated units are called vibrators, as opposed to electrical massagers. Pads and pillows designed to lay on or place behind your back are usually battery-operated, and do not have much therapeutic benefit. The next important factor is the wattage. Most hand-held massagers are around 10 to 12 watts. This is fairly common. Many of our units are 20 watts and higher. The higher the wattage, the stronger the units, and most importantly, the smoother and deeper the massage tends to be. When you do a search for massagers, about 90% of the units you will find are cheap, and often imitations. This is one field where paying a few dollars less is definitely going to cost you. Cheap units don't last very long, and the massage is often irritating. They are often loud and downright unpleasant. How do I know which one to buy? Good question. Our site is one of your resources. All of the massagers on our site have been tested for strength, endurance and usability. We have been selling massagers for 20 years, so we have a very good sense of what is a fad and what has stood the test of time. In the past, we have had models created to fit a demand that was not being met. Panasonic originally came over from Japan to consult with our owner when they were designing the original massage loungers. We let them know that from an ergonomic perspective, the Japanese body is much lower to the ground. Consequently, there are height considerations that need to be taken into account when designing for the American body. We also designed a foot massager in cooperation with Sunbeam that was very popular 10 years ago. Besides trusting our site, ask friends what they have found useful. Medical doctors are not a good source of information, since most of them are committed to the pharmaceutical companies, and would rather prescribe drugs. What is a chi health device? Traditional chi health devices are passive aerobic exercisers created by doctors to stimulate the sympathetic and lymphatic systems within the body. They gently rock your body back and forth, creating an almost-hypnotic relaxation. They are powered by small 20- or 40-watt motors. What does it do? Chi health devices increase your energy, help you lose weight and relax you. You will feel younger, healthier and happier. Although the effects are a benefit to anyone who would like to feel younger, people who suffer from diabetes, poor circulation, fibromyalgia, cancer and chronic pain can realize extra benefits from using these machines daily. What's the difference between the Sun Ancon/Sun Harmony machines and your chi health devices? Our machines are a lot like the Sun Ancon/Sun Harmony models. However, we feature a larger motor and softer ankle rests. We have an adjustable speed dial while the other units do not. We offer a better machine at a fraction of the cost, since we do not sell within a pyramid-marketing scheme. What are foot massagers? There are all types of foot massage products on the market. Some are deep-kneading units, while others warm and relax the feet with heat or warm water. The primary focus of our foot massagers is to heal and comfort sore feet, to give the whole body a sense of rejuvenation. What do they do? They help work out sore and tight muscles within the feet. For people who stand or work on their feet all day, offers for foot rubs may not come often enough. Sometimes we need additional massaging to help us relax after a long day. I keep a massager under my desk, to take advantage of its effects while I work. I stand on my feet all day. What is the best foot massager to use? While standing, your feet are forced to take on all the weight of the body. Foot massagers do what a comfortable pair of shoes can't, they invigorate the circulation and help work through tender and sore areas. We offer a variety of massagers because people have different massage needs. Our most thorough massagers are our Reflex Roller and our Jeanie Rub with the Foot Accessory. What's the difference between the Foot Rejuvinator Spa and a kneading foot massager? The Foot Rejuvinator Spa is a water foot warmer that soothes the skin around your feet to replenish strength and ease pain. Our kneading machines act as deep massagers for feet that are sore to the bone, for people who want the feeling of a deep foot massage. What is infrared heat? It is a warm soothing heat that helps feet relax by warming the muscles and ligaments. It is especially helpful for feet that have been under hours of strain. What is your returns policy? Click here to learn more about our shipping and returns policy. How much does shipping cost? And when can I expect to receive my order? Click here to learn more about our shipping and returns policy.