90-Day Triple-Protection Guarantee
We are so confident that you will love our products that we've backed it with our triple-protection, no-risk guarantee!
- We will ship your product on the same day or the next business day, depending on when we receive the order. (UPS is our primary shipping method).
2. We know that you bought the product(s) you did because you are looking for something to happen, something to change. We guarantee that once you've received your product, you will notice a positive shift in the way your body feels. And if, for any reason, you don't see this shift, just let us know within 90 days of your purchase and we'll give you a 90% refund on the product. If you received free shipping, your refund will be additionally reduced by cost of shipping to you on the original order. 3. Any reports you receive in the bonus are yours to keep.
Customer Service and Returns Policy
If you aren't completely satisfied with your purchase, just call 503-774-7450 and tell us you'd like to return your product. We ask that returned products be in like-new condition with original packaging and materials. If the product is returned open (even if it hasn't been used), a 10% restocking fee will apply. No returns will be accepted if parts are missing. A receipt must accompany all returns. If you return a product that included free shipping, you will be charged for the original shipping costs. The following information will be required to process your Return Authorization Number Request: - Date of Order
- Complete Name as it appears on your order
- Sales Receipt Number (Order number is helpful as well)
- Reason for Return
-We will issue the Return Authorization Number you need for your refund for up to 90 days from the date of purchase. This number needs to be placed on the outside of the shipping box, as well as inside - on a copy of your sales receipt. -Please take all precautions to keep the product, cords, warranty information, instruction books and packaging material in as new condition as possible during the 90-day guarantee period, as all of these items will be required for a quick and proper refund. We cannot give refunds for items that are not intact. -Any FREE items you received with your order need to be sent back along with your return. The RA number must be written on the outside of the return package for credit. We reserve the right to determine if an item is returnable, shipping charges are NOT refundable. Items returned without an Return Authorization number, or are incomplete (missing original packaging, original instruction book etc.), will be subject to a 25% return fee. We cannot accept returns on any products that are in anyway damaged or disfigured. INTERNATIONAL CUSTOMERS: Due to shipping costs and voltage issues, we do extensive testing on all electrical products shipped overseas. You still have 90 days to try the product, but you will be responsible for shipping in both directions for any returns, no matter what the reason. Cancellation of any order is FREE, if we have not shipped your order. If your order has already been shipped, please follow our Returns Policy. *We apologize that we cannot extend our full 90-day satisfaction guarantee on any of our supplements, books, videos, dvd's or any of our sensual products, due to hygienic and legal considerations. Please take a moment to test your item(s) upon receipt, if your sensual product is defective, please call within 30 days from date of purchase for an Exchange Authorization Number and we will send you a replacement product. Product will only be exchanged if they are unused and in original packaging. All sales outide the U.S are final. Our 90-Day Guarantee does not apply to sales outside the U.S. Note: All electric items, unless otherwise indicated, are suitable for 110V-120V usage in North America. We offer a line of 220V products located here. If your country does not use 110-120V outlets, you must supply the adaptor or converter needed.
Extended Warranties Extended warranties are limited against defects and are not valid if the product has been damaged or misused. Warranties are non-transferable and apply only to the product purchased. Customer incurs the cost of shipping to JMP. The product will be serviced or replaced and shipped free of cost back to the customer. | 